Powered by : Ashwaa
Powered by : ASHWAA Retail Concepts Private Limited
ASHWAA Retail Concepts Pvt Ltd (“PRCPL”) is the licensed owner of the brand ASHWAA and the website https://www.ashwaa.com/ which are wholly owned by the ASHWAA Retail Concepts Private Limited, respects your privacy.
This Privacy Policy provides succinctly the manner your data is collected and used by PRCPL on the Site and Mobile App. As a visitor to the Site and or App / Customer you are advised to please read the Privacy Policy carefully. By
accessing the services provided by the Site you agree to the collection and use of your data by PRCPL in the manner provided in this Privacy Policy.
Overview Of Services
As part of the registration process on the Site, PRCPL may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal
code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such
browsing information.
Access & User Eligibility
Services of the site and APP together or site or APP separately would be available to only select geographies in India. Persons who are \"incompetent to contract\" within the meaning of the Indian Contract Act, 1872 including un-
discharged insolvents etc. are not eligible to use the site and APP together or site or APP separately. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the site and APP together or site or APP
separately only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users.
You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.
APP and Website License & Site access
PRCPL grants you a limited sub-license to access and make personal use of this site and APP together or site or APP separately and not to download (other than page caching) or modify it, or any portion of it, except with express written
consent of PRCPL. This license does not include any resale or commercial use of this site and APP together or site or APP separately or its contents; any collection and use of any product listings, descriptions, or prices; any derivative
use of this site and APP together or site or APP separately or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and
extraction tools. This site and APP together or site or APP separately or any portion of this site and APP together or site or APP separately may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any
commercial purpose without express written consent of PRCPL. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the site
and APP together or site or APP separately or of PRCPL and its affiliates without express written consent. You may not use any meta tags or any other utilizing the Site’s or APPs or PRCPL’s name or ASHWAA Retail Concepts Private
Limited’s name or trademarks without the express written consent of PRCPL. Any unauthorized use terminates the permission or license granted by PRCPL.
Account & Registration Obligations
All shoppers have to register and login for placing orders on the site and APP together or site or APP separately. You have to keep your account and registration details current and correct for communications related to your purchases
from the site and APP together or site or APP separately. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by
unsubscribing in \"My Account\" or by contacting the customer service.
Pricing
All the products listed on the site and APP together or site or APP separately will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although
prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be
collected or refunded as the case may be at the time of the delivery of the order.
Cancellation by Site / APP / Customer
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we
suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website and APP together or site or APP separately, we at our sole discretion could cancel such orders. We will
maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return & Refunds
We have a \"no questions asked return and refund policy\" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take
the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the site and APP together or site or APP separately. This can be used to pay your subsequent
bills.
Shipping & Delivery
Shipping and delivery in a ASHWAA Retail Concepts Private Limited is designed to provide customers with seamless and ultra-fast service. Orders are processed immediately upon confirmation, with delivery typically completed within
10 to 30 minutes, depending on the location. We ensure timely delivery by leveraging a robust network of fulfillment centers, advanced logistics, and strategically placed delivery partners. Shipping fees, if applicable, are communicated
transparently during checkout, and customers can track their orders. Our goal is to provide a reliable, efficient, and convenient delivery experience for all orders.
You Agree and Confirm
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by PRCPL for redelivery shall be claimed from you. That you will use the
services provided by the site and APP together or site or APP separately, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the
site and APP together or site or APP separately. You will provide authentic and true information in all instances where such information is requested of you. PRCPL reserves the right to confirm and validate the information and other
details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other
affiliated websites without prior intimation whatsoever. You authorise ASHWAA to contact you for any transactional purposes related to your order/account. That you are accessing the services available on this site and APP together or
site or APP separately and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this site and APP together or site or APP separately. That the address at which delivery of
the product ordered by you is to be made will be correct and proper in all respects. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions
of sale included in the item's description. You may not use the site and APP together or site or APP separately for any of the following purposes: Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar,
obscene, or otherwise objectionable material. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. Gaining
unauthorized access to other computer systems. Interfering with any other person's use or enjoyment of the site and APP together or site or APP separately. Breaching any applicable laws; Interfering or disrupting networks or web sites
connected to the site and APP together or site or APP separately. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Colours
We have made every effort to display the colours of our products that appear on the Website and APP together or site or APP separately as accurately as possible. However, as the actual colours you see will depend on your monitor, we
cannot guarantee that your monitor's display of any colour will be accurate. Modification of Terms & Conditions of Service PRCPL may at any time modify the Terms & Conditions of Use of the Website and APP together or site or APP
separately without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the site and APP together or site or APP separately. You should regularly review the Terms & condition
on the site and APP together or site or APP separately. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to
have agreed to accept and abide by the modified Terms & Conditions of Use of this site and APP together or site or APP separately.
Modification of Terms & Conditions of Service
PRCPL may at any time modify the Terms & Conditions of Use of the Website and APP together or site or APP separately without any prior notification to you. You can access the latest version of these Terms & Conditions at any given
time on the site and APP together or site or APP separately. You should regularly review the Terms & Conditions on the site and APP together or site or APP separately. In the event the modified Terms & Conditions is not acceptable to
you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site and APP together or site or APP
separately.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement.Any dispute or difference either in
interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by PRCPL and his decision shall be final and binding on the
parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Bangalore. The High Court of judicature at Bangalore alone shall
have the jurisdiction and the Laws of India shall apply.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the site and APP together or site or APP separately on or by this site and APP together or site or APP separately or
otherwise disclosed, submitted or offered in connection with your use of this site and APP together or site or APP separately (collectively, the \"Comments\") shall be and remain the property of PRCPL. Such disclosure, submission or
offer of any Comments shall constitute an assignment to PRCPL of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, PRCPL owns exclusively all such rights, titles and
interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. PRCPL will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any
Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. PRCPL is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation
for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the site and APP together or site or APP separately will not violate this policy or any right of any third party, includingcopyright,
trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website and APP together or site or APP separately will be or
contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of \"spam\".PRCPL does notregularly
review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the site and APP together or site or APP separately. You grant PRCPL the right to use the name that
you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible
for the content of any Comments you make and you agree to indemnify PRCPL and its affiliates for all claims resulting from any Comments you submit. PRCPL and its affiliates take no responsibility and assume no liability for any
Comments submitted by you or any third party.
Copyright & Trademark
PRCPL and ASHWAA Retail Concepts Private Limited, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this
site and APP together or site or APP separately. Access to this Website and APP together or site or APP separately does not confer and shall not be considered as conferring upon anyone any license under any of PRCPL or any third
party's intellectual property rights. All rights, including copyright, in this website and APP together or site or APP separately are owned by or licensed to PRCPL from ASHWAA Retail Concepts Private Limited. Any use of this website
and APP together or site or APP separately or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of PRCPL and/or POTLAM
Retail Concepts Private Limited. You may not modify, distribute or re-post anything on this website and APP together or site or APP separately for any purpose.The names and logos and all related product and service names, design
marks and slogans are the trademarks or service marks of ASHWAA Retail Concepts Private Limited, PRCPL, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or
service mark license is granted in connection with the materials contained on this site and APP together or site or APP separately. Access to this site and APP together or site or APP separately does not authorize anyone to use any name,
logo or mark in any manner.References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites and APPs together or sites or APPs separately or information are provided solely as a
convenience to you and do not in any way constitute or imply PRCPL or ASHWAA Retail Concepts Private Limited endorsement, sponsorship or recommendation of the third party, information, product or service. PRCPL or ASHWAA
Retail Concepts Private Limited is not responsible for the content of any third party sites or APPs and does not make any representations regarding the content or accuracy of material on such sites and APPs together or sites or APPs
separately. If you decide to link to any such third party websites and APPs together or sites or APPs separatelys, you do so entirely at your own risk.All materials, including images, text, illustrations, designs, icons, photographs,
programs, music clips or downloads, video clips and written and other materials that are part of this Website and APP together or site or APP separately (collectively, the \"Contents\") are intended solely for personal, non-commercial use
. You may download or copy the Contents and other downloadable materials displayed on the Website and APP together or site or APP separately for your personal use only. No right, title or interest in any downloaded materials or
software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or
exploit in any way, in whole or in part, any of the Contents, the Website and APP together or site or APP separately or any related software. All software used on this Website and APP together or site or APP separately is the property of
ASHWAA Retail Concepts Private Limited or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website or APP may be used only as a shopping resource. Any other
use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website and APP together or site or APP separately is strictly prohibited. Unless otherwise noted, all
Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by PRCPL, one of its affiliates or by third parties who have licensed their materials to PRCPL and are protected by Indian
and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website and APP together or site or APP separately is the exclusive property of ASHWAA Retail Concepts
Private Limited and PRCPL and is also protected by Indian and international copyright laws.
Objectionable Material
You understand that by using this site and APP together or site or APP separately or any services provided on the site and APP together or site or APP separately, you may encounter Content that may be deemed by some to be offensive,
indecent, or objectionable, which Content may or may not be identified as such. You agree to use the site and APP together or site or APP separately and any service at your sole risk and that to the fullest extent permitted under
applicable law, ASHWAA Retail Concepts Private Limited and/or PRCPL and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
Indemnity
You agree to defend, indemnify and hold harmless ASHWAA Retail Concepts Private Limited, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses,
costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to POTLAM Retail Concepts Private Limited or any third party including but
not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations
including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual
property or other rights. This clause shall survive the expiry or termination of this User Agreement.
Termination
This User Agreement is effective unless and until terminated by either you or PRCPL. You may terminate this User Agreement at any time, provided that you discontinue any further use of this site and APP together or site or APP
separately. PRCPL may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site and APP together or site or APP separately, Such termination will be without any
liability to PRCPL. Upon any termination of the User Agreement by either you or PRCPL, you must promptly destroy all materials downloaded or otherwise obtained from this site and APP together or site or APP separately, as well as
all copies of such materials, whether made under the User Agreement or otherwise. PRCPL's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel
your obligation to pay for the product already ordered from the Website and APP together or site or APP separately or affect any liability that may have arisen under the User Agreement.
M Retail Concepts Private Limited
POTLAM Retail Concepts Pvt Ltd (“PRCPL”) is the licensed owner of the brand POTLAM and the website https://www.potlamapp.com/ which are wholly owned by theASHWAA Retail Concepts Private Limited, respects your privacy.
This Privacy Policy provides succinctly the manner your data is collected and used by PRCPL on the Site and Mobile App. As a visitor to the Site and or App / Customer you are advised to please read the Privacy Policy carefully. By
accessing the services provided by the Site you agree to the collection and use of your data by PRCPL in the manner provided in this Privacy Policy.
